Your purchases. A clear place to return to.
Find your courses and downloads, check your sessions, and keep your purchase history together in buyer mode.
Clear steps. Your own pace. One Vouch account.
Jump to a step
Before you get started.
Have these ready as you follow the guide.
- The account associated with your purchase
- Buyer mode selected in account settings
- A completed purchase to access its product
- Your order details if a purchase is missing
Open your learning and purchasing space.
Sign in with the account associated with your purchase.
- If you see the seller dashboard, open Settings and find Account Mode.
- Select Buyer and save with Switch to Buyer.
- Open My Home to see your purchases, learning resources, and upcoming sessions.
Use the account you purchased with. A purchase on a different account will not appear in this dashboard.
Open what you came to learn or use.
Your completed course and download purchases are available through your library.
- Open My Library and find the product you want to use.
- Open a course to continue its lessons, or open a download to access its files.
- Review the product description for the intended use, required software, or any resource instructions.
A product may contain multiple files or lessons. Check the included resources before looking for a missing item.
Keep your booked time in view.
Use My Sessions to review your session bookings.
- Open My Sessions and find the relevant booking.
- Check its date, time, and the booking details shown in your account.
- Review the creator's instructions about where and how the session takes place. Contact the creator or Vouch support if you need clarification.
The product description should explain how to attend. Read those instructions before the booked time.
Find the record behind a purchase.
Use Purchase History to check orders and locate the details needed for support.
- Open Purchase History and find the relevant order.
- Review its recorded status and purchase details. Product access depends on the purchase being completed.
- If an order or product is missing, contact the team with the account and order details needed to investigate it.
Keep your order information when asking for help. It makes the specific purchase easier to locate.
A clearer place to start.
- You are signed in to the account associated with the purchase
- Buyer mode is active
- The relevant purchase is recorded as completed
- You have checked My Library or My Sessions
- Order details are ready if you need support
Common questions.
Where are my downloads?
Why is a purchase missing?
Can I also sell my own products?
One account.
Room for your next move.
Create something useful, learn from others, and keep your work and purchases in view.